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Online Library Resources and Services: Overview

Guide to online Library services and research resources available for students


Many resources and services are available to Waubonsee students online. This guide shows how you can access online library resources and how to get help when you need it. 

Update: Library Services

Services Currently Available from the Library - Library Hours

  • 24/7 access to online research materials on the Library website  
  • Virtual Library Assistance: Contact Us
  • Virtual Student Tech Support
  • Printing/Scanning: Available in the campus libraries or use Print for Me.
  • For laptop and hotspot requests, use ServiceDesk : choose Student Technology Assistance, then Device Checkout.  

Off-Campus Library Access

Waubonsee students, faculty and staff have off-campus access to the Library's online databases which can be used to search and view articles and e-books. Log in to mywcc with your Waubonsee X-number and password, then access the Llibrary’s online resources from the Library tab on mywcc.

If you need assistance with logging in to mywcc, consult the resources on the Technology Resources and Help guide. If you still need help, contact the Technical Assistance Center at Be sure to include your X-number and a callback phone number and/or email.

Help and Assistance - Online

The Library is available to assist in the following ways online:

  • Chat service on the library website will be available. The chat will be staffed during normal hours of operation. If there is no response, submit your question and we will get back to you as soon as possible. 
  • Schedule a Zoom reference appointment with a librarian. 
  • Submit a message on the form on the Library "Contact Us" webpage, and we will respond as soon as possible. 
  • Email for assistance with your research.
  • Email for problems with accessing library resources. 


Question Answer
Why can't I access the databases? Make sure you are signed in on mywcc. Use your X-number and password to sign in. Access the databases from the library website. 
Why isn't my account working? Contact the Technical Assistance Center if your X-number and password are not working - at Be sure to include your X-number and a callback phone number and/or email
How can I see the full text of an article in the databases? Most databases have a pdf or other link that will connect to the full text of the article. If the full text is not available, you will see the "Request via Resource Sharing" icon. Use this link to request a copy of the article from another library. This process may take several days.
What do databases do? Databases allow you to search for journal and magazine articles and other sources, and then to access the full text.
Is there a list of online journals? You search for specific journal and magazine titles using Full Text Finder. 
How do I find online books? Search for online books using the Ebook Search.
How do I find articles about my topic? Use a library database. They are listed alphabetically on the library website and also included on the subject guides.
I am getting frustrated. Can I get some help? Yes! Contact the reference staff at
Can I use Google Scholar to find articles? Yes, many articles listed in Google Scholar will link back to the full text of the article in a Waubonsee library database. It is a good idea to use our library databases and to not limit yourself to Google. 
If I used Academic Search Complete, do I need to use any other databases?  Academic Search Complete includes articles on almost any topic, but the most comprehensive coverage of a subject is in a specific database such as PsycInfo for Psychology or CINAHL for Nursing. 
How do I format my sources in my Bibliography or Works Cited page? Most databases have a citation tool that will make a citation for an item in a particular style (MLA, APA, Chicago). Always check these citations using a library handout or information from your instructor. See the online guide to Citing Sources


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Contact us using Live Chat. It operates during the hours that the library is open for online service. Or email us your questions.

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