Skip to Main Content

Technology in the library: Overview

Guide to the technology available in the library.

We’re happy to support our students, faculty and community guests with a variety of technology resources in our campus libraries. If you need support with something that’s not listed, reach out to a librarian for more information.

Resources and Technology

 

  • Campus networked computers, preloaded with Microsoft Office software (must have X number)
  • Network printers, with double-sided, brochure and color printing features
  • Wireless printing available at all campuses (PC and Mac compatible; must have X number)
  • Wireless access throughout the building for students, staff and Community users
  • Photocopier with color or b&w copying, and with scan-to-USB or scan-to-email (only scans to WCC email addresses),  at all campuses (with X number)
  • Access to the libraries’ physical collections and services
  • Access to all library databases from within the library; access off-campus to databases with X number.
  • Microfilm scanning on-demand
  • Smart boards
  • Computer classroom with teaching station for Library Instruction. (Todd Library and Aurora Downtown campus)
  • Assistive technology (see below)
  • CD/DVD players on computers
  • Sugar Grove: Viewing station for DVD/Blu-ray, and VHS.
  • Sugar Grove: CD / Cassette Player 
  • Epson portable LCD projector at Sugar Grove
  • Charging stations for phones or tablets at all campuses

Troubleshooting

1. To start, please contact the library Reference Desk for all technology problems or questions.

2.  If your password is not working or you've locked yourself out of computer system, the librarians at the Reference Desk will help you  call  the Technical Assistance Center (TAC). The Library staff cannot give you your X number.

3. To locate your print job or for assistance with printing, please contact the Reference Desk.

4. Need headphones? Headphones are available for check out at the Circulation Desk.

5. For help with WIFI, please contact the Reference Desk.

6. If a library database is not working, please contact the Reference Desk and they will forward your problem to the appropriate staff.

7. If you'd like to save paper by printing on both sides of the paper and/or by displaying multiple pages on one page, but need help, please contact the Reference Desk.

8. Printer/Copier out of paper or toner?  Ask any library staff member.

Assistive Technology

The Waubonsee Libraries provide Assistive Technology options that patrons may freely use:

  • Ovation text reader for scanning books and/or documents and converting printed text to speech (Todd Library only)
  • Reliant CCTV desktop video magnifiers (Todd Library and Aurora Fox Valley campus)

Patrons will also find computers at the campus libraries dedicated to patrons in need of Assistive technologies. These AT priority workstations feature: 

  • Large key keyboard (Todd Library, Aurora Downtown, Aurora Fox Valley campus)
  • Large format monitor (Todd Library)
  • Trackball and mouse (Todd Library, Aurora Downtown, Aurora Fox Valley campus)
  • Adjustable height desk (Todd Library, Aurora Downtown)
  • Natural reader text-to-speech software (Todd Library)
  • JAWS Screen Reader (Todd Library, Aurora Downtown, Aurora Fox Valley campus)

Contact Us

Contact us using Live Chat. It operates during the hours that the library is open for online service. Or email us your questions.

Research Help
​
Library Account
Library Account Questions
Headset
Technology / Online Access Questions

Live Chat